John Randall - Books of Asia

Terms & Conditions

All items are offered subject to prior sale.

Any item purchased from us, if held to be unsatisfactory, may be returned provided we are notified within 7 days of receipt.

Title does not transfer until payment has been received in full.

Any contract arising from this website is made under British law.

Payment

When we receive your order we will email you an invoice including shipping cost.

Payment may be made by bank transfer, by UK sterling cheque, or by PayPal.

We regret we do not accept card payment.

Delivery & Insurance

All books are carefully packed and despatched by registered or recorded mail, or with a trackable courier service. Please let us know any specific packing or shipping requirements.

Insurance: All shipments are fully insured at our expense.

Legal

Any item purchased from this website will be subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, December 2013. These Regulations entitle you to return the goods purchased within 14 days of receipt. If you do so, we will reimburse payments for these goods received from you, not including the costs of delivery.

We may make a deduction from the reimbursement for loss in value of any goods returned, if the loss resulted from you handling or packing. We will reimburse you within 14 days of receiving the goods back, or (if earlier) 14 days after the day you provide evidence that you have returned them.  

Clients should be aware that the ‘Consumer Protection (Distance Selling) Regulations 2000’ and the ‘Cancellation of Contracts made in a Consumer’s Home or Place of Work etc. Regulations 2008’ – have been replaced by the ‘Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013’.

Privacy & Cookies policy

We take your privacy seriously. This privacy policy describes what personal information we collect and how we use it. See this privacy policy primer to learn more about privacy policies in general.

Routine Information Collection

All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes.

Cookies

Where necessary, John Randall (Books of Asia) uses cookies to store information about a visitor's preferences and history in order to better serve the visitor and/or present the visitor with customized content.

Controlling Your Privacy

Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms. This list of web browser privacy management links may also be useful.

Contact Information

Concerns or questions about any of the above may be directed to johnrandall@booksofasia.com

John Randall (Books of Asia) is a partnership.

Our warehouse address is:

G26, Atlas Business Park
Harbour Road
Rye
East Sussex, TN31 7TE, UK

Tel: 01797 222 553 (the warehouse is often not manned so please be prepared to leave a message, or email johnrandall@booksofasia.com)

Visits strictly by appointment.
VAT Reg. No. GB 245 9117 54